Service Options

• Phone calls lasting more than 10 minutes are billed at a prorated rate of $170/hour for psychiatric provider and $100/hour for therapist care. 
• This includes phone calls with the patient, other providers, insurance companies (including for prior authorization medication requests), family members, other treatment facilities, etc. 
• Fees will be charged to the patient’s credit card kept on file.

• Once you book an appointment, please pay attention to the email you list, this is where you will receive forms. Check spam folder as well. Please ensure you enter the correct email address. 
• Please complete forms and upload requested documents at least 72 hours prior to your appointment. Failure to do so may result in cancellation of your appointment.
• If you are using insurance please keep in mind we will need at least 24 hours to verify your insurance eligibility and coverage.
• Copays/Fees will be invoiced 24-48 hours prior to scheduled service, including completion of medical documents and accommodations letters. The full balance MUST be paid prior to service.
• You will receive your invoice via text or email (patient preference). Appointments may be cancelled if invoice is not paid prior to appointment. 

• All forms, medication prior authorizations, letters, or other paperwork will be assessed a base fee of $75.
•  Any time above 15 minutes will be billed at a prorated rate of $175/hour for psychiatric provider and $100/hour for therapist (except as otherwise set forth below under Legal-Related Services). 
• Fees will be charged to the patient’s credit card kept on file. It may take up to 10 business days to complete Paperwork.  

• Please avoid a $75 no show fee and disruption to your care. It is your responsibility as the patient to attend all scheduled appointments. If, for some reason, you are unable to make your appointment, it is YOUR RESPONSIBILITY TO CANCEL the appointment 24 hours prior to the scheduled appointment time.  You may leave a voicemail.
• If you are more than 15 minutes late to your appointment, this will be considered a No-Show and you will be charged the No-Show fee. Subsequent missed appointments will result in dismissal from the practice. Patients who have arrived on time will be seen ahead of those who arrive late to their appointment. If you arrive late, we reserve the right to abbreviate or reschedule your visit upon your arrival. This helps us reduce wait times for patients.
• No show  fees must be paid PRIOR TO your next scheduled appointment. Insurance will not be billed for these charges as they are the sole responsibility of the patient.

• All services related to legal proceedings will be assessed at $350 per hour (including but not limited to court testimony, depositions, legal conferences, preparation of reports/letters, travel/waiting time, and records/chart review). 
• Unless otherwise arranged, an estimated fee is due 5 days in advance of a court or deposition appearance, and the balance (if any) is due within 48- hours.  
• If the court hearing/deposition is canceled for any reason less than 5 business days prior to the date, the full fee is charged (for time spent preparing plus two hours). 
• Fees will be charged to the patient’s credit card kept on file.

• A $25 fee will be charged for the following. 
• Refill requests made outside of business hours (Monday-Friday 9am-5pm), including weekends and holidays.
• Refill requests made when a patient has not scheduled/attended a follow-up appointment and needsmedication until the next available appointment.

GeneSight Test Administrative Fee: $50

(www.genesight.com)

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GeneSight Test Review Session: $75 (30 min)

Effective 01/30/25. Fees are reviewed annually and are subject to change.

We offer a variety of programs to meet the diverse needs of our patients, including intensive outpatient programs, partial hospitalization programs, and more. Our programs are designed to provide comprehensive care that helps patients achieve their goals.